If you believe you are eligible for a refund according to our Refund Policy, please contact us to request a refund.
Email: support@newparent.ai
Please include the following information in your refund request:
- Order Number or Transaction ID: Your purchase order number or transaction ID from Creem
- Purchase Date: The date you made the purchase
- Reason for Refund: A clear explanation of why you are requesting a refund
- Supporting Documentation: Any relevant screenshots or documentation (if applicable)
- We will review your refund request within 5-7 business days
- If approved, refunds will be processed within 5-10 business days
- Refunds will be issued to the original payment method
Please review our Refund Policy to understand the conditions under which refunds may be granted.
Location: Shenzhen, China
Email: support@newparent.ai
Website: https://newparent.ai
Thank you for choosing NewParent AI!