Refund Policy

Refund Policy

Digital Products and Services

NewParent AI provides digital subscription services that are delivered immediately upon payment. Due to the immediate nature of digital service delivery:

• Refund Eligibility: Refunds may be requested within 7 days of the initial purchase date

• Refund Conditions: Refunds will be considered for:

  • Technical issues that prevent you from accessing the service
  • Duplicate charges or billing errors
  • Service not meeting the description provided
  • As required by applicable consumer protection laws

• Non-Refundable: Refunds will not be provided for:

  • Services that have been actively used beyond the refund period
  • Change of mind after the refund period
  • Failure to use the service due to user's own circumstances

Refund Process

1. Contact us at [email protected] within 7 days of purchase
2. Provide your order number or transaction ID
3. Explain the reason for your refund request
4. We will review your request within 5-7 business days
5. If approved, refunds will be processed within 5-10 business days

Contact Information

Location: Shenzhen, China Email: [email protected] Website: https://newparent.ai

By using NewParent AI, you acknowledge that you have read and understood this Refund Policy. Thank you for choosing NewParent AI!